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4.0

It seems to me that every time I order produce, fruit, lettuce, onions, ect., the guy or gal picking out my order picks out the one that no one would ever buy in the store. You know, the one just about to go bad, or the one that's small, or the one that's bruised.

The motto must be, if we can't sell it in the store, send it to a Peapod customer. Customer service will gladly take it off the bill, but is it worth the half hour or so, waiting, listening to music, explaining the problem, waiting, all for $5.49. YOUR DAM RIGHT. And I hope that every time Peapod sends a customer produce that is not up to their standard, call.

That is the only way it will change. Take a look at the 5lb bag of Natures Promise carrots they sent me. Carrot stick anyone?

I think that Peapod should have a policy not only refund the money for a rotten product, but add an extra $15 for time, and aggravation, not to mention I still have to go out and buy carrots.

Reason of review: Damaged or defective.

Location: West Haven, Connecticut

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Many supermarkets installed the water spray apparatus to assure produce does not dry out. The problem is - it is not being set correctly.

I remember when it first arrived in the store, I worked in, - the stores are not using this device as indicated in the directions. It is not intended to turn 'on' frequently and only IF needed. And it is not supposed to spray on produce inside of bags, already in bags or wrapped in plastic - such as lettuce. Since the bags have moisture from the product within the bag.

Spraying water on the bag introduces more moisture than necessary and most important of all - accelerates decay - rots the product.

Sadly - if the product is sold by weight... you are paying for water.

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