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This is my 6th order with Peapod. This service was recommended to me by friends and family. Everything has been great until today. On each order, I’ve included instructions to leave the groceries in front of my door if I’m not home yet. This is because I work in a...
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2.3
#1301196
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Peapod - MONEY HUNGRY NON CUSTOMER CARING

PEAPOD is the worst food deluvery service in the country. I made an order for 96.00 to be delivered the next day. I called to change it to the following day. They wanted to charge me a cancellation fee of $50.00, over half the cost of my order, not only that they had me on hold for 25 minutes, just to try to virtually rob me. Non caring money hungry thieves. Don't walk away from peapod RUN!
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
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Turnaround Time
Value for money
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#1298573
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The worse company to deal with. Expect extra charges after your order they will always charge your bank more than the receipt and if you call the manager team they will tell you they were suppose to add that extra charge with no explanation......don't ever use it they...
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2.2
#1283398
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I am officially done with online ordering and delivery service from peapod. #1, they never ever have any coupon codes for existing customers (its all for first time), they pick the worst produce ever, so I don't ever order fruits or vegetables from them, I seem to get...
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2.2
I liked
  • Timing is good
  • Ease of ordering
  • Usually all delivery people
I didn't like
  • Customer service
  • Quality and lack of coupons
#1271601
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On April 30th I received a delivery and the. driver was running late as he left he hooked into phone wire attached to house we have submitted a claim and was told since there is no video it is my word against the driver and he says he didn't. do it so I am left with...
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3.0
Plumsteadville, Pennsylvania
I didn't like
  • Being called a liar
#1261899
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Peapod is terrible!!! They messed up my delivery, double charged me, and even charged me a fee for "missed delivery" when it was their fault! On top of them not delivering my food - I recieved no notifications of when the driver would arrive - they gave me a huge time...
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Anonymous
Anonymous

I had the same problem. Third time they've processed my order as attended when it was unattended

#1240231
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Every delivery, almost exclusively, is stupidly handed and the customer is always left hanging with no recourse. There is no way that you can contact customer service. I am tired of spending good money and being treated shabbily. I am going to resolve this issue with...
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#1231461
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Peapod charges

I compared my email original invoice to the actual delivery bill. One item was not available. The charge for that item is 2.89. when I subtracted that amt from my bill I got a different amt than Peapod. I feel Peapod shorted me 1.72. when I compared their bill to mine, I noticed their bill had added different and more charges. It's not a huge amt, but I hate to think we are all getting cheated.
#1214930
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I order groceries for my son's family on line. He lives in Washington DC and I live part time in Spain. He gave me a list that he needs and I tried to log on but it throws me off Now Peapod wont let me access their site from Spain to order groceries for delivery in...
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4.2
I didn't like
  • Not being able to access the website from spain
#1207232
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Contact Peapod

Mailing Address:
Peapod, LLC
9933 Woods Dr.
Skokie, Illinois 60077
United States
Phone:
(800) 573-2763
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Peapod Products and Services

Hi Peapod. I am a local customer and friend of employees at Peapod in Giant at Willow Grove. Im sorry to inform you that this is a complaint about the management and respect from the managers to their employees. Sources from Peapod have informed me that the managers...
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1.9
#1205043
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