Peapod
Peapod Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peapod has 2.2 star rating based on 152 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Peapod to a friend or colleague.
- Rating Distribution
Pros: Ease of ordering, Grocery delivery, Usually all delivery people.
Cons: Customer service, Terrible customer service, Not worth the headache.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peapod has 2.2 star rating based on 152 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Peapod to a friend or colleague.
- Rating Distribution
Pros: Ease of ordering, Grocery delivery, Usually all delivery people.
Cons: Customer service, Terrible customer service, Not worth the headache.Recent recommendations regarding this business are as follows: "Be aware you might not get what you needed", "I would probably not recommend your service. I’ve been a peapod customer for years but today you spoiled any chance of me using it again", "Don’t waste money on Peapod", "Buyers be aware!", "DON'T USE PEAPOD".
Most users ask Peapod for the refund as a solution to their issues.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPickup bags
Preferred solution: Bags with handles back!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever get all my order!
- Costly and unreliable
Preferred solution: Apology
User's recommendation: Don’t waste money on Peapod
Did not receive receipt with order
- Good if you have difficulty in getting around
- Needed eggs and milk
User's recommendation: Be aware you might not get what you needed
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerOrder not delivered
Preferred solution: Full refund
User's recommendation: I would probably not recommend your service. I’ve been a peapod customer for years but today you spoiled any chance of me using it again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe driver delivered the order. I left an envelope taped to the door with $2.00 in quarters fir his tip. He tore the envelope off the door and threw it in the ground. RUDE!!!!!!
Preferred solution: Apology
My order
Delivery issues. These aren't my groceries
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDamage to car
Preferred solution: Repair cost for damages done by one of your trucks on the John Hopkins campus.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou canceled my order alter charging my check card instead of my gift card
- Puck up order sucks
Preferred solution: Apology
User's recommendation: Buyers be aware!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHit & run
Preferred solution: Full refund
ALWAYS MISSING ITEMS...
Every time I get a Peapod delivery there are missing items & no subs offered. I stopped shopping with Peapod for a long time; I gave them a chance for 4th of July shopping - delivery on July 3rd.
ONCE AGAIN MISSING ITEMS!!! This time no hot dog/hamburger rolls - NONE! On a holiday that's all about cook-outs, they run out of rolls on the first delivery of the day!!! No subs offered at all.
Called them & told no rolls at all.
Now once again I must go shopping even w/an order delivery because they are out of something as basic as rolls on a holiday!!! NEVER AGAIN WILL I USE PEAPOD OR SHOP AT STOP & SHOP STORES!
User's recommendation: DON'T USE PEAPOD
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer service
- Terrible customer service
Preferred solution: Resolution- they have been paid in full!!!
User's recommendation: Do not use peapod
Can't sign into place my order
Incomplete food delivery
Preferred solution: Deliver product or service ordered
User's recommendation: I’m usually pretty satisfied but unless I get a delivery receipt I cannot continue this service. Where are my missing items?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDriver complaint
- Drivers are nasty so is supermarket management
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMIS-DELIVERED
- Supposed to be easy to get food delivered
- People cant read addresses correctly
Preferred solution: Full refund
User's recommendation: NO, just NO
About
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Peapod is a US based internet grocery marketplace. Peapod also operates grocery stores in Indianapolis, New Hampshire, New Jersey, Washington and Pennsylvania. Peapod was established in year 1989 as a family operated shopping and delivery service. As for today volumes of sales performed by Peapod are esteemed up to 23 million orders. Peapod operates its business activities as a wholly owned subsidiary of Royal Ahold, which makes it grocery provides to a number of US supermarket chains. Orders by individual customers are placed through Peapod official website and are processed during 24 hours.
Peapod is ranked 42 out of 378 in Food Delivery category
USA
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